Fax Scan

November 15th, 2013

I have an HP Officejet 6500 Fax, Scan, Printer. For the last few months, the following is now happening: when?

I have an HP Officejet 6500 Fax, Scan, Printer. For the last few months, the following is now happening: when I fax a document and when I print copies, the fax is being received with horizontal lines covering the page, and the same is true when I print copies. What is wrong with my printer/fax? How can I fix this problem?

Look on your printer for a button that says "Ink", then scroll through the options to select "Cleaning". Your machine should make a whirring noise for a little while until it cleans itself and afterwards it should print okay.

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